Own the outcome
Follow issues from first signal through resolution, documentation, and prevention.
Systems administration · IT leadership
Technology that stays
reliable under pressure.
I’m Osvaldo Quintero—an IT professional who turns complex infrastructure into secure, dependable services for the people and teams who rely on them.
20+ yearsin technology
400+ userssupported
23 sitesacross city operations
01 / PROFILE
From fixing computers to leading critical systems.
My career has grown across hands-on support, software development, teaching, network administration, and enterprise systems.
Today, I bring that full-stack operational perspective to municipal government—connecting technical decisions to security, continuity, user experience, and business outcomes. I’m at my best when the stakes are real, the environment is complex, and the solution needs both sound engineering and steady communication.
Design for resilience
Build infrastructure that is secure, recoverable, and ready for real-world operations.
Translate complexity
Make technology decisions clear to leadership, vendors, and end users.
02 / EXPERIENCE
A career built from the infrastructure up.
Progressive responsibility across support, development, education, networks, and systems leadership.
2026—Now
Municipal government environment
IT Manager
Lead technology operations and strategy supporting public-safety and city services, with responsibility for infrastructure, cybersecurity, service continuity, vendors, and technology projects.
2020—2026
Municipal government environment
Systems Administrator
Manage and modernize technology supporting public-safety and city operations, including identity, servers, networks, cybersecurity, voice, endpoints, and vendor-led projects.
- Support an environment of approximately 400 users across 23 locations
- Coordinate MSPs, carriers, security vendors, and department stakeholders
- Deliver migrations and infrastructure improvements with service continuity in mind
2017—2020
Infrastructure operations
Network Administrator
Managed network services and strengthened the foundation for dependable business operations.
2015—2017
Higher education
College Professor
Taught technical concepts with an emphasis on clear explanations, practical learning, and confident problem-solving.
2003—2015
Technical foundation
Technician → Developer → IT Supervisor
Advanced through hands-on computer support, software and web development, and team supervision—building the broad perspective I bring to IT leadership today.
03 / EXPERTISE
Where strategy meets the server room.
Select a focus area to see how I create value.
Infrastructure & Cloud
Keep the core stable while moving it forward.
Administration across Microsoft 365 GCC, Active Directory, Windows Server, VMware, backup, endpoints, and collaboration services—with an emphasis on lifecycle, availability, and practical governance.
FORTINETMICROSOFT 365VMWAREVEEAMUNIFIDUOCYNETNINJAONE
04 / CREDENTIALS
Proven knowledge.
Always learning.
Certifications reinforce the standards, security discipline, and service mindset I apply in the field.
S+
CompTIA
Security+
Cybersecurity foundations, risk, architecture, and operationsI4
PeopleCert
ITIL® 4 Foundation
Service management and continual value deliveryCJ
Public safety
CJIS Security & Privacy
Responsible handling of criminal justice informationP
In progress
Project Management Professional
Building on extensive real-world technology project deliveryEducationInstituto Tecnológico Superior de Ciudad Acuña
Technology education supporting a career of continuous, applied learning.
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